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Shipping & Return

Shipping & Returns

Because of the trailer-specific nature of our products, returns are not accepted. To request replacement of a defective product please contact our customer service department at 1(877) 850-7587.  Defective Item must be unused and returned with the original packaging. 

Ship all returns to:
TrailersPlus
ATTN: Parts & Accessories Returns
224 Carnation Drive
Nampa, ID 83651

Shipping & Delivery

Shipping Cost

Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Shipping Partner(s)

TrailersPlus ships most orders via FedEx. Orders are shipped from our warehouse in Nampa, ID. We ship to the United States and Canada. Shipping rates are calculated online during the checkout process.

Changes To Orders

Customers may make changes to your order, provided that the order has not yet been processed. If items have been processed no changes can be made to the order and our normal return policy will apply.

Cancellation Policy

To cancel your order prior to processing, please contact our sales office during our normal business hours (M-F 8am-5PM MST). Provided your order has not yet been processed, there is no fee to cancel an order. If items have been processed then our normal returns policy will apply. 

Estimated Shipping Date

TrailersPlus makes every effort to process all orders within 24 to 48 hours (Monday thru Friday). FedEx Regular and Expedited deliveries are not made on weekends or holidays. Please allow for appropriate FedEx service delivery time to your shipping address from TrailersPlus. Items ordered may not be shipped in the same package or be delivered at the same time.

US Expedited Shipping Options
  • FedEx Express Saver
  • FedEx 2 Day
  • FedEx 2 Day AM

Expedited orders must be received by 10am MST to ship the same day (Monday thru Friday). Delivery time does not include Saturday & Sunday. Expedited rates will be automatically calculated upon checkout and you may select the shipping option of your choice at that time.

Shipping Restrictions:
  • All orders shipped via FedEx must provide a street address.
  • FedEx does not deliver to PO Box or an APO address.
  • Hazardous materials may incur an additional handling charge and may not be shipped by Air.
  • Oversize / Overweight items may incur an additional handling charge.
  • Shipping and handling charges are subject to change without notice.